Terms & Conditions
Last updated: 19 June 2026
These Terms & Conditions ("Terms") govern your use of Whisk.ai (the "Service"), operated by Nicola Preece (sole operator, Australia), trading as Whisk.ai, ("we", "us", "our"). By creating an account or otherwise using the Service, you agree to these Terms. You can contact us at n.preece@outlook.com.
1. The Service
Whisk.ai is an AI-powered cooking companion that also includes social features (profiles, posts, comments, likes, follows, and shared cookbooks). You must be at least 16 years old to create an account and use the Service. By using the Service you confirm you meet this age requirement and that any information you provide is accurate. If you are using the Service on behalf of an organisation, you confirm you have authority to bind it to these Terms.
2. Your account
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorised use.
3. Acceptable use
You must not misuse the Service. In particular, you must not:
- use the Service for any unlawful purpose or in breach of any applicable law;
- engage in fraud, spam or other deceptive behaviour;
- infringe the intellectual property or other rights of any third party;
- interfere with the security or integrity of the Service, including by probing, scanning, scraping, or distributing malware;
- attempt to reverse engineer, decompile or extract the source code of the Service;
- resell or redistribute the Service or its outputs without our written consent;
- use the Service to generate content that is illegal, harmful, hateful, harassing, defamatory, or that depicts real people without consent.
4. AI-generated content
Whisk.ai uses generative AI to produce recipes, suggestions and chat responses. Outputs may be inaccurate, incomplete or unsuitable, including in relation to allergens, dietary needs and food safety. You are responsible for reviewing all AI-generated content before relying on it, particularly where health, allergies or safety are concerned. The Service is not a substitute for professional medical, nutritional or food safety advice. You retain responsibility for your prompts and for ensuring you have the rights to any content you provide.
5. Intellectual property
We retain all rights, title and interest in the Service, including the software, design, branding and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service for your personal, non-commercial use.
6. Your content and social features
You retain ownership of recipes, posts, comments, photos, bios, cookbooks and other content you upload, create or publish on the Service ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, publish, translate and display Your Content for the purposes of operating, promoting and improving the Service, including making it visible to other users in the social feed, search and shared cookbooks. This licence ends when you delete Your Content or your account, except where (a) Your Content has been shared with or saved by other users, (b) we are required to retain it by law, or (c) it exists in backups for a limited period.
You represent that you own or have all necessary rights to Your Content, that it does not infringe any third-party rights, and that any depiction of identifiable people has the necessary consents. You are solely responsible for Your Content and the consequences of sharing it.
The social features (profiles, posts, comments, likes, follows, shared cookbooks, public bios) make some of Your Content visible to other users and, where you choose to make it public, to anyone on the internet. Do not post anything you would not want to be public.
You must follow our Community Guidelines. We may, in our discretion and without notice, remove, hide, restrict or label any content; limit visibility or features; or suspend or terminate accounts that we reasonably believe breach these Terms or the Community Guidelines. Reports of infringing or harmful content can be sent to n.preece@outlook.com. For copyright complaints see our Copyright & DMCA Policy.
7. Fees
Whisk.ai is currently provided free of charge. There are no subscriptions, one-off purchases or in-app payments, and we do not collect payment details. If we introduce paid features in the future, we will update these Terms and ask for your agreement before charging you anything.
Refunds for any purchase made while the Service was paid are covered by our Refund Policy.
8. Service availability
We aim to keep the Service available but do not guarantee that it will be uninterrupted, error-free, or that defects will be corrected. We may modify, suspend or discontinue features at any time.
9. Suspension and termination
We may suspend or terminate your access to the Service for material breach of these Terms, suspected fraud or security risk, or repeated or serious policy violations. You may stop using the Service at any time.
10. Warranties and liability
To the fullest extent permitted by law, the Service is provided "as is" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amounts you paid to us in the twelve months preceding the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing in these Terms excludes liability that cannot lawfully be excluded under the Australian Consumer Law.
11. Indemnity
You agree to indemnify us against claims arising from Your Content, your unlawful use of the Service or your breach of these Terms.
12. Changes
We may update these Terms from time to time. Material changes will be notified through the Service. Continued use after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the State of Victoria, Australia. Disputes will be resolved in the courts of Victoria, Australia, without prejudice to any mandatory consumer protections in your jurisdiction.
14. Contact
Questions about these Terms? Email n.preece@outlook.com.